Dynamics CRM Online 2011 Overview
Customer relationship management (CRM) can help reduce
costs and increase profitability by organizing and automating business
processes that nurture customer satisfaction and loyalty. CRM delivers a
holistic view of each customer that enables client-facing employees to make
expedited and educated decisions about strategic efforts in the sales,
marketing, and customer service fields.
When you want CRM in the cloud that is flexible, scalable, and easy to use,
don't get forced. For outstanding value and business insights, there's no
comparison to Microsoft Dynamics CRM Online. This cloud-based solution offers
real advantages over the competition.
Because Microsoft Dynamics CRM Online works with Microsoft Outlook, you can
automate workflows across sales, marketing, and operations in a way that others
can't offer-and at a reasonable price point. What's more, the resulting time
savings can help your team focus energies away from routine administrative
tasks and toward improving your business. Plus, higher levels of customer (and
team) satisfaction can help you retain talent and win business.
Contact PTG today to receive
your free 30-day Dynamics CRM trial.
Dynamics CRM Online: Benefits
Boost Sales Performance
Looking for a solution to help you manage your pipeline
with precision? Want your sales people to spend more time
selling and less time cold calling? You can - with
Microsoft Dynamics CRM Online.
- Help improve the accuracy of your revenue
projections, instantly track sales quota
versus attainment, and identify key trends for deals
won or lost. With easy access to graphical data you can
trust, you can make better decisions at every turn -
which can make a real difference in your bottom
- Your team can shorten sales cycles and
increase close rates with the support of a CRM
solution that works within Microsoft Outlook. Lead
management tools help them better manage recurring
manual tasks and robust analytics give them the power
to identify and focus on the deals that are most likely
to close. Plus with new advanced social capabilities
built right in, your sales team can stay more closely
Get Marketing Results
Want to discover which of your marketing investments
have the greatest impact on revenue? Looking to target your
campaigns to help score leads and improve close rates? You
can - with Microsoft Dynamics CRM Online.
- Harness the undiscovered potential within
your customer base. Segment your customers or
prospects, streamline campaign planning and better
coordinate efforts with your sales team by tracking
leads in one centralized system. Along the way, you can
work smarter and reduce manual workload since Microsoft
Dynamics CRM Online works within the familiar and
easy-to-use Microsoft Outlook application.
- Discover which part of your marketing
strategy is working best with the help of
advanced, professionally presented graphical reports.
Then, manage your marketing pipeline with precision and
deliver only the messages you know will drive leads
with real-time tracking of results.
Improve Customer Loyalty
Looking to improve customer loyalty and retention? Want
to boost profitability along the way? You can - with
Microsoft Dynamics CRM Online.
- Focus on great customer service,
rather than learning new technologies, with reliable
and accessible customer care functionality in a
familiar Microsoft Outlook application. Plus, with
access to complete case and customer data, you can
respond to cases faster and improve customer
- Enjoy access to world-class, scalable
customer service technology without a
world-class investment in infrastructure-because
Microsoft Dynamics CRM Online is hosted in the cloud.
What's more, because it's delivered by subscription via
the internet, there's no hardware or software to
purchase or maintain, and no deployment cycle either,
so your agents can be up and running quickly.
Dynamics CRM Customer Quotes
"We chose Microsoft Dynamics CRM Online because it works
well with our Microsoft Office Outlook and other Office
applications. It's easy for non-technical people to use, the
price was right and the Online version doesn't place an IT
burden on our office."
Marketing Coordinator, Doosan Heavy Industries America
Useful Dynamics CRM Links
To get a detailed CRM Comparison Guide, view a Dynamics CRM Demo or simply
learn more about Microsoft Dynamics CRM Online, contact PTG Dynamics CRM
Dynamics CRM Success Stories